Class Overview

To understand cleaning you must first understand the product—CARPET.

You will learn about the four primary synthetic fibers and how they are extruded, dyed, and spun into yarns before being sent to tufting machines or looms. Wool is a beautiful and luxurious product but can be a nightmare for the uninformed. Learn the proper pH, temperatures, and techniques specific to wool.

Improper installation can cause problems for the cleaning technician.You will learn the important areas of the CRI 105 Installation Standards and how they can protect you from claims that arise after cleaning.

Carpet Cleaning Technician

Cleaning chemistry bears more of a resemblance to washing your clothes than to the Periodic Table and atomic structure you suffered through in high school chemistry. The similarity is that if you use the wrong chemistry, you will have poor results. Demonstrations of cleaning chemistry will simplify the subject.

Spot and stain removal is the hallmark of the professional. You will learn the secrets of the professionals before you leave the class. Knowing how to use deodorization technology as well as the benefits of properly applied protectors can be profit builders and a route to "wowing" your customer.

You will learn the five principles of cleaning along with the five most popular cleaning methods. With a thorough knowledge of the technical aspects in hand, you will be taken step-by-step through a complete residential cleaning job. The class ends with a chapter dealing with specialty problems and detailed solutions to each.

What You'll Learn

  • Identifying carpet fibers
  • Spot and stain removal
  • Choosing the most appropriate cleaning method
  • How understanding chemistry can simplify your job
  • How to clean stain-resistant carpets
  • How to properly apply protectors and deodorizers
  • Solutions to the ten most difficult cleaning challenges
  • This course guides you step by step through every facet of professional carpet cleaning for beginners and experienced professionals

This course has been approved for (14) IICRC CECs.

Class Schedule - Jon-Don Chicago


8:00 AM - Check-in
8:30 AM - Class Begins
5:00 PM - Class Ends


8:00 AM - Check-in
8:30 AM - Class Begins
5:00 PM - Class Ends

Meet Your Instructor

Jeff Cutshall

Jeff Cutshall is a Master Textile Cleaner and Approved IICRC Instructor. He started his carpet and upholstery cleaning journey over 40 years ago and has enjoyed working as an employee, a manager, and a successful business owner. Jeff has been teaching, consulting, and traveling internationally for over 20 years. In addition, Jeff has been operating his commercial carpet cleaning business in Kansas City for 21 years. Because of his passion for teaching, Jeff has made sure that his students receive the most rewarding educational experience.

Jeff Cutshall

What students say...

Kevin Kluth

"I highly recommend Jeff Cutshall with

by Kevin Kluth, Pinnacle Eco Clean

For over 40 years I’ve owned a carpet and rug cleaning business in the Rochester, NY area. I highly recommend Jeff Cutshall with Jon Don. We’ve had Jeff train several of our technicians, including our receptionist. He has a nice relaxed, informal style of teaching that I’m sure your technicians will appreciate just as mine have. We’ve been very happy with his instruction. Jeff has taught both the IICRC carpet certification class as well as the IICRC upholstery certification class. I’m sure you will be just as happy attending one of Jeff’s classes as I have.

Mike Lamunon

"I highly recommend Jeff for his excellent teaching ability!"

by Mike Lamunon, Lamunyon Dry Out &
Foundation Repair

Our company, Lamunyon Dry Out & Foundation Repair, specializes in water mitigation and foundation repair.  We have engaged Jeff several times over the last 20 years or so to teach several classes for us and help us to create cheerleaders and obtain positive google reviews. I highly recommend Jeff for his excellent teaching ability!

Marleen Geyen

"The perfect certified instructor for us"

by Marleen Geyen, Geyen Group South

Through research and referral I found the perfect certified instructor for us and it has made all the difference. Annually Jeff comes to introduce and refresh information truly necessary for technicians to be experts in their field of commercial carpet cleaning. Speaking in both Spanish and English Jeff is able to communicate detailed information that applies to the work we do in our accounts every night.

Deshaun Neita

"One of my best decisions"

by Deshaun Neita

Taking the CCT class with Jeff Cutshall was one of my best decisions made. At first I was a little nervous about learning so much information in such a short time, but Mr. Cutshall made the process smooth and understandable. Now because of the class I took, and the encouragement of a brillant and resourceful teacher, I now own my own carpet cleaning business. Thank you for being a great mentor Jeff Cutshall.

Class Location

IICRC Certification

To earn certification, students must pass the certification exam, which is available for an additional fee paid directly to the IICRC.

Students must visit to register online and submit the exam fee prior to or on the first day of class.

Please keep a copy of your payment confirmation or have the means to log in at the end of the scheduled class to report to the instructor once exam registration is complete. You will need to provide proof of registration to complete the exam on the last day of training. Please contact the IICRC with any questions regarding this process.