Shawn Bisaillon has been teaching professionally for over 20 years. He holds credentials as an Approved IICRC Instructor, IICRC Master Textile cleaner, and Master Restorer.

He apprenticed about cleaning and restoring oriental rugs starting at age 18. After working with the family cleaning business for several years, he moved on to work with equipment and chemical manufacturers and eventually as an industry expert began offering industry training classes. 

Shawn has trained cleaning specialists all over the world in all facets of the cleaning industry. He works with an aviation specialty group who consults for cleaning programs in some of the world's largest airports. 

Shawn has done training for universities, church groups, BSC, and independent smaller cleaning companies. Shawn has a passion for cleaning and restoration, and he has a passion for helping people be and do better.

Shawn and his wife Ana have operated a successful multi-truck cleaning and restoration business in Denver, CO for more than 15 years.

Shawn Bisaillon is available for direct consulting opportunities to help your small business or even your large facility management team grow and be profitable. He works to make the science of cleaning fun, interesting, and profitable. 

Written by Shawn Bisaillon

If you've been cleaning carpet for any length of time, you'll agree that pet odor calls are more complex than typical carpet cleaning jobs.

Not only do you need to address the Ps of pet odor-poos, pees, and paws-but you also need to manage a fourth P.... people.

There is often a psychological element to these kinds of jobs that many carpet cleaners find challenging or even intimidating. However, by learning how to navigate these situations, you can establish yourself as the go-to pet odor expert, fueling your repeat and referral business.